Client
The Nepalese Society of Wellington Inc.
Industry
Non-Profit Community Organization
Project Scope
UX Consultation, UX Design, Development
Tech Stack
WordPress, Custom Development
Timeframe
8 weeks
Project Overview
The Nepalese Society of Wellington (TNSW) is a community organisation supporting the Nepali community in Wellington through cultural, educational, social, and sporting initiatives.
As the organisation grew, the existing website needed a more structured and user-focused experience to better serve its diverse audience. Codebox partnered with TNSW to conduct a complete UX overhaul, redesigning the website experience to improve navigation, content accessibility, and community engagement.
The goal was to create a modern digital platform that makes it easier for members, event attendees, and visitors to discover information, participate in activities, and connect with the organisation.
Problem Statement
As TNSW expanded its community activities, the existing website struggled to provide a smooth and engaging user experience. Users faced difficulties finding information, navigating the website, and accessing services, limiting overall engagement with the community.
- Complex navigation and unclear user journeys
- Difficulty finding events and community information
- Mobile experience not optimised for users on the go
- Limited member engagement and communication channels
Our Approach
Through a complete UX overhaul and website redesign, we created a seamless digital experience focused on improving usability, accessibility, and community engagement.
- Seamless browsing experience for upcoming events and activities
- Simplified navigation with clearer user journeys
- Improved membership registration and engagement experience
- Integrated Mailchimp communication tools and custom development for timely member updates
The result is a more connected and user-focused platform that helps TNSW better serve its growing community.
Key Feature Highlights
Mobile-First Experience
The website was optimised for mobile users, ensuring community members can easily access information while on the go.
Streamlined User Journey
Key pathways were refined to help users complete important tasks with fewer steps, from joining the organisation to registering for events.
Enhanced Event Experience
The event discovery experience was improved to make upcoming activities easier to browse, understand, and engage with.
